FAQ

FAQ

Questions traders ask most. Short answers, with a link to the full page.

Something missing? Ask @TheARCTERMINAL on X.

Your money

Does ARC hold my money?

No. On Hyperliquid your money is in your own Hyperliquid account. On Hyperlink it is held by Hyperlink Prime Broker, and only your signature takes it out. ARC does not hold your funds and cannot withdraw them. Where your money sits.

Can ARC withdraw or move my money?

No. ARC's trading key can place, close and change trades you confirm. Hyperliquid won't let it withdraw, send your money anywhere, or move it between your accounts. What the approval allows.

What is the minimum to start?

Send at least $5 in USDC on Arbitrum One. Your first trade can start from $10.

I sent USDC and it has not arrived.

Check it was USDC on the Arbitrum One network. USDC sent on another network does not show up in ARC. If it was on Arbitrum One, give it a few minutes: ARC shows Waiting for your USDC on Arbitrum until it lands.

How long does a withdrawal take?

Usually 3 to 5 minutes. From Hyperlink it leaves in two steps a few minutes apart. Take money out.

What does a trade cost?

Each trade pays the exchange's fee and ARC's fee. ARC shows the total for each exchange before you pick one, and the order screen shows the fees on your trade before you confirm.

Trading

Can ARC or ANIMA place a trade without me?

No. Every new trade ends on a button you press. ANIMA can propose a trade but cannot open one. Co-pilot changes an open trade by itself only where you set it to Do it for me, and it never opens one.

Can I always close my trade?

Yes. You can close a trade, cancel an order, move your stop loss or withdraw at any time. ARC never blocks them.

Which exchanges can I trade on?

Hyperlink and Hyperliquid today. edgeX, Ostium, TxFlow and Lighter are listed in the app as coming soon. Exchanges.

What can I trade?

About 300 markets on Hyperliquid: crypto, plus stocks, gold, oil and other assets. Markets.

Does ARC work on my phone?

Yes, in your phone's browser at trade.arcterminal.ai. The bar at the bottom holds Feed, Markets, ANIMA, Trades and You. The Pro trading screen needs a screen wider than 900 pixels.

Which countries can use ARC?

ARC does not take new trades from the United Kingdom, the United States, Canada, Cuba, Iran, North Korea, Syria, Myanmar, Russia, Belarus, Venezuela or Ukraine. From those places you can still look around, close what you hold and take your money out.

ANIMA

How many questions can I ask ANIMA?

10 free messages. After that, ANIMA keeps answering while your account holds $200. That is not a fee or a minimum deposit, and messages that close a trade, cancel an order or move a stop are never counted. ANIMA's messages.

Is ANIMA always right?

No. ANIMA can be wrong, and nothing it says is advice or a forecast. Check the stop loss and the size before you confirm.

Does Co-pilot work when ARC is closed?

Yes, on Do it for me. On Ask me first, Co-pilot watches while ARC is open in your browser. Your stop loss and take profit sit on the exchange and work either way. Do it for me or Ask me first.

Co-pilot

Does Co-pilot trade for me?

It looks after trades you have opened: it moves your stop loss, takes profit and closes a trade in the style you picked. It never opens a trade. The four styles.

How do I turn Co-pilot off?

On one trade, press Turn off on this trade in its Co-pilot window. On every trade, press Turn off on all trades on the Co-pilot page. Turning it off is never blocked. Turn it off.

What happened to my break-even and trail switches?

The account-wide switches are gone and cannot be turned back on. Co-pilot on each trade does the same job: Protect moves your stop loss to break even, Let it run trails it. A trade with Co-pilot off is left alone. The old account rules.

Is my Co-pilot history kept?

Yes. The Co-pilot page shows what Co-pilot did on your trades from when it first looked after one, not just from today. What the old account-wide switches did is not shown there.

Which style should I pick?

Open Co-pilot on a trade and ANIMA may suggest one, with the reason, from how far that market has moved each day this week. Protect suits a quiet market, Let it run a fast one. ANIMA's pick.

Season 1 points

How do I earn points?

Trade on ARC, hold positions, close trades in profit, keep a stop loss on, trade with Co-pilot, ask ANIMA, use the Feed and come back every day. Higher tiers earn more. How many points each one pays can change from week to week. Every way to earn.

How do I contribute early and earn the most points?

Start trading on ARC now: earlier activity in Season 1 counts for more. How to contribute early.

Where are my points counted?

On ARC's servers, from the exchange's own record of your trades. Your total, your rank and your recent points are on the Points page, and the leaderboard is public.

Can I use more than one account?

You can, but only one account per person is ranked on the leaderboard and receives Season 1 rewards. Accounts that trade against each other earn nothing. One person, one ranked account.

Why were my points held?

Points are held when trades look like wash trading, for example fast round trips on one market while the price barely moves, or when accounts look like one person's extra accounts. Held points are reviewed by a person. Cleared points count from the moment you earned them. When points are held.

When does Season 1 end, and what are points for?

ARC will announce the end of Season 1 on X before it closes. Every Season 1 point is counted and will be eligible for future rewards. Today your points also reach gifts you claim on the Points page. Where your points show.

I earned points on the earlier ARC. Do they count?

Yes. Chapter 1 is complete, and every point earned in it is counted and will be eligible for future rewards.

Is there an ARC token?

ARC's tokenomics are coming soon, on the Tokenomics page. Every Season 1 point you earn before then is counted.